At Bikedesk, you get a customized workshop management that provides you with an overview of your tasks. With our intelligent workshop management for tickets and cases, you can easily keep track of tasks and customers, so that you can optimize your bike shop
Easy and clear list and calendar view of your tasks, cases, and customer orders.
Use the system on both PC, Mac, iPad, Android - and with several employees simultaneously.
All your cases and tasks are automatically saved, so you have 100% access to your customers.
At Bikedesk, we provide you with the best possible tool for workshop management. It is developed in close collaboration with bike shops, so you get what you need.
In the bike shop industry, it is important to be mobile. That’s why, we have ensured that our system offers digital tickets that can be taken anywhere, and with a workshop management that you can use on all platforms.
If there are more than one person in the store, all employees can manage and create tickets at the same time – and on their own computer, phone, or tablet. All 100% online and in an extremely user friendly system that anyone can use.
With our online ticket status feature, your customers can look up the status of their ticket and track how far along it is in the process.
Your customers won’t have to worry about when their repair, reservation, or order is ready for pickup.
This clever feature can be added as an extension to your website and then integrated with your case management system, so that the customer always has unlimited access to their ticket information.
With just a few clicks, you can quickly and easily add products from the inventory to your work orders when creating a ticket. The products will then be automatically marked as reserved for the specific ticket in your inventory management system until the ticket is completed. This helps both you and other employees when you need to quickly get an overview of your tickets and inventory.
When you or one of your employees have completed a ticket for a customer, you can send the ticket directly to payment in the POS system.
It doesn’t get much easier than that.
Bike Shop owners have already tried our system
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