Improve your workflow and customer service by keeping your customers informed through automated SMS and e-mail updates. Use the feature however you like, whether it’s service reminders or you want to notify your customers that an order is ready for pickup.
In addition to creating an online POS system that matches bike shops requiring both a cash register, task management, and a workshop system, we have made everyday life much easier with yet another advantageous feature, such as automated emails and SMS messages
When a task or a ticket is completed and ready for pickup, you can mark it as ready within the workshop ticket system.
From there, you can send one of the automated SMS messages or emails to the customer, depending on their preference.
Create your own templates. With your own templates, you can quickly send updates to the customer regarding their case, saving you a lot of time, among other benefits.
We have also made it possible for your customers to respond to your SMS messages, and you can reply to them directly from the workshop ticket system.
This feature not only helps you build closer relationships with your customers but also makes your communication much more efficient.
However, before that is possible, SMS reception needs to be activated first.
Our SMS and Service Reminders makes your life as a bike shop owner easier, whether you’re a small store or a larger chain.
Bike shop owners already use our POS system
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