After a quiet summer where we enjoyed the holidays, we kicked off the fall with lots of new energy – and it has really been noticeable.
We have taken an important step towards integrating AI into our retail management system, updated our Shopify integration, and further enhanced our omnichannel setup.
Additionally, we attended Eurobike 2024 in Frankfurt.
Our First Eurobike Experience
For the very first time, we attended Eurobike 2024 in Frankfurt, and it was a hit in more ways than one!
The event gave us a fantastic opportunity to meet a variety of interesting people, including new faces and familiar industry peers.
We enjoyed productive conversations, strengthened relationships, and built new connections that we’re excited to nurture.
Omnichannel Strategy in Bike Shops
This summer, we worked hard on upgrading our Shopify integration, an essential part of our omnichannel strategy.
Thanks to this upgrade, you can now return online purchases in-store, and use gift cards across both online and offline channels.
This is just the beginning!
Over the next six months, we’ll be rolling out more updates, and we’re eager to keep you in the loop
Bikedesk Partners with Push.bike
We’re thrilled to announce our collaboration with Push.bike, an e-commerce platform built exclusively for bike shops, cycling brands, and the wider cycling industry.
Push.bike has developed a comprehensive toolset to help businesses enhance their online presence, streamline operations, and boost conversions, making it easier than ever for shops to manage their digital storefronts.
How Push.bike and Bikedesk Work Together
At Bikedesk, we focus on seamless bike shop management – from inventory and repairs to workshop workflows. Push.bike excels in e-commerce and online sales, and together, we offer benefits such as:
- Real-Time Inventory Syncing: Consistent product availability online and in-store.
- Efficient Sales Tracking: Integrated reporting across physical and online sales.
- Unified Customer Experience: Synced data for a smooth experience across channels.
With Bikedesk’s in-store tools and Push.bike’s e-commerce expertise, bike shops can simplify operations, reduce duplicate tasks, and easily manage both storefront and online sales.
Feel free to reach out at info@bikedesk.com if you’d like to learn more.
Introducing AI at Bikedesk: A Game-Changer
We’re proud to announce that we’ve taken our first step into the world of AI.
By integrating a prompt-based AI tool into our system, we’re enhancing the text suggestions for SMS and emails, across various parts of Bikedesk – like checkout, customer management, and case handling.
With this integration, you’ll see improved efficiency in your daily operations.
Essentially, the system will generate improved drafts based on your existing content, just like you’re used to with tools like ChatGPT.
It’s been an exciting project, and we can’t wait to explore more AI possibilities at Bikedesk.
Automate Your Workshop Bookings with Easy Form
Want to free up more time to focus on your customers?
With the integration between Bikedesk and Easyform, you can now automate your service bookings!
This enhanced workflow increases efficiency and ensures your workshop runs smoothly.
Here’s what you get:
- Tailored daily bookings that adapt to your capacity.
- Easy management of opening hours and breaks.
- Automatic addition of services to job cards.
Improved Product Search Functionality
We’ve been busy improving our product search function, and we’re excited to share that we’ve introduced new filtering options.
Now, finding the right products in Bikedesk is faster and easier than ever before.
You might also like: 9 ways Bikedesk POS can help bike shops with inventory management
Know Someone Who’d Love Bikedesk? Let Us Know!
We’re excited to launch the Bikedesk Referral Program!
If you refer a friend or colleague in the bike shop industry to Bikedesk, you could earn €400 credit on your Bikedesk subscription.
So, do you know someone in need of a new POS system for their bike shop? Now’s the perfect time to spread the word!
